Special offer for all customers (COVID-19 coverage)

As part of helping to provide peace of mind to our customers as the COVID-19 situation evolves, we would like to announce that Manulife Cambodia we are providing special coverage and support to our customers affected by COVID-19.

• Provide $500 to our customer who is diagnosed with COVID-19.
• Provide additional $500 up to one additional immediate family member of our customer who is diagnosed with COVID-19. 
• Provide additional claim benefits of $2,000 for death claims due to COVID-19.
• Provide double daily hospital cash (up to $50 per day) for hospitalization due to COVID-19 up to 14 days (for customer with Manulife MediCash only). 

This special coverage is applicable from today until 31 March 2021.

You may reach out to your Manulife Insurance Advisor, Insurance Specialist or call our Customer Service hotline at 1800 211 211 (toll-free) for more information.

At Manulife, we put customers at the center of everything we do, and we are committed to help them make decisions easier and their lives better

Terms and conditions

• The special COVID-19 benefits are applicable from 07 December 2020 to 31 March 2021.
• Eligible to new/existing customers holding at least one inforce individual policy.
• A waiting period of 14 days from policy issuance, policy effective date, and policy reinstatement date (whichever is later) is applicable to the benefits available under this campaign.
• Pre-existing condition is not covered.
• Diagnosis result of COVID-19 must be including:
  • COVID-19 is diagnosed by a Doctor and confirmed by local authority (i.e., Ministry of Health) and admitted to Hospital for treatment for COVID-19
  • The claim decision is entirely at the authority of Manulife Claims Department
• Benefit is paid out only to customer who is admitted to hospital for treatment.
• The Customer or Customer’s legal representative must at his/own expense, within ninety (90) days from the date of diagnosis or death, notify Manulife and give written proof of such claim. Such proof includes written proof of test result confirming COVID-19 infection, duration of hospitalization, and death certification (where applicable) certified by a registered medical practitioner in Cambodia.   
• The benefit is paid one time only.
• For Manulife MediCash only:
  • If the first day of hospitalization due to Covid19 begins in the campaign period and after waiting period, customer can claim this special MediCash benefit.
  • The special double daily hospital cash benefit is the same for both ordinary hospitalization and ICU room. If the customer stays in the ICU room, the benefit payable is the same amount as if he/she stays in the normal room.
  • The second hospitalization due to Covid19 (if any) during the campaign period is not eligible to receive the special MediCash benefit.
  • Other conditions not stated here will follow the product features and contract provision of Manulife MediCash rider
• Manulife Cambodia shall pay a maximum of US$100k of benefits/claims under this campaign.
• Manulife shall at its own absolute discretion vary these Terms and Conditions without prior notice.