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Manulife and Sathapana Bank announce partnership to bring mobile premium payment to customers

Phnom Penh, 30 January 2020 – Manulife Cambodia, the very first international life insurance provider in the kingdom, and Sathapana Bank, one of the leading commercial banks in Cambodia, announce today a mobile premium payment partnership that allows Manulife customers to pay their life insurance premium at any time for free through Sathapana Mobile.

Manulife and Sathapana Bank entered into a bancassurance partnership in 2018, and the collaboration today will allow customers to process the payment quickly, easily and securely by following the simple steps below:

  1. Launch Sathapana Mobile app
  2. Select “Pay Bills”
  3. Select “Insurance”
  4. Select “Manulife Cambodia”
  5. Enter your proposal/policy number
  6. Select account from which you wish to pay
  7. Click “Next” and “Confirm” the payment with your Sathapana Mobile PIN

“Improving customer experience through digitization and innovation is one of our top priorities at Manulife, and the digital transformation that we are announcing with Sathapana Bank today is a perfect alignment to this. I’m very proud that we are able to build up on our existing bancassurance partnership with Sathapana Bank by providing this cashless payment experience to our customers nationwide who want to pay for or renew their life insurance policies,” said Robert Elliott, CEO and General Manager of Manulife Cambodia.

“Sathapana Bank is focused on enhancing the digital journey of our customers, by giving them choices that are convenient, fast and secure. This new collaboration with Manulife demonstrates our commitment to expand our digital payments services through Sathapana Mobile that enables a richer and better experience for our customers.” said Lim Aun, CEO of Sathapana Bank.

For further information or inquiry related to the mobile premium payment, please reach out to Manulife Cambodia at 1800-211-211 (Toll free) or Sathapana Bank at 023/081 999 010.


For more information on, and updates from Manulife Cambodia, follow the ‘Manulife Cambodia’ Facebook page at or visit