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Our leadership team


Robert Elliot | SMT Profile Manulife Cambodia | Life Insurance



Justin Helferich

CEO and General Manager, Manulife Cambodia

Mr. Justin Helferich is Chief Executive Officer and General Manager of Manulife Cambodia. Prior to joining Manulife Cambodia, he was Chief Financial Officer of Manulife Insurance Berhad (“MIB”) in Malaysia where he started in November 2016.  

Before his appointment as the CFO of MIB, he was the CFO of Manulife Cambodia from 2014 to 2016. He also brings a wealth of experience from other parts of Manulife, having originally joined in 2010 through our John Hancock operations and going on to work in our Asia Regional Office.

Mr. Helferich has 15 years’ experience within the financial services sector in both United States & Asia. Before joining Manulife, he was a Senior Manager within the KPMG audit/advisory practice, serving primarily insurance companies.

He holds B.S. in Accounting from the University of Connecticut, Storrs and Certified Public Accountant (CPA) license both from USA.



Rotha Chan

AVP, Chief Agency Officer

Rotha Chan, joining Manulife Cambodia since its inception, is the Chief Agency Officer. As a member of Senior Management Team, he is managing the agency distribution channel of the company.

Joining the company in January 2012, Rotha started as Agency Manager and moved gradually up to becoming Chief Agency Officer in early 2016. He was awarded Global Rising Star of Excellence in 2013 and Asia Star of Excellence in 2016. Prior to Manulife, Rotha had been working with ANZ Royal Bank for various positions including retail branch management, communications, corporate affairs, call centre and corporate social responsibility. His outstanding recognitions at the bank included ANZ Global CEO Award​ Nominee, ANZ Mekong Talent Award, Pioneer of Outbound Call Centre and Most Engaged Manager Award.   Rotha holds B.Ed in English and MA in International Relations from Japan. Socially, he has been awarded the Best Essay Writer awards by Asian Development Bank (Asia Pacific) and World Bank Cambodia. 



Nara Kann

Chief Client Officer

Nara Kann is Chief Client Officer at Manulife Cambodia. As a member of Senior Management Team, she is overseeing Marketing, Communications and Customer functions of the company.

Nara joined Manulife Cambodia in 2012 as the first Cambodian actuary in the country after spending 16 years in the United States. Nara has been appointed Chief Client Officer in January 2018. Nara graduated with a Bachelor of Science in Mathematics degree from the University of Texas in Austin with a concentration in Actuarial Science. She is an Associate of the Society of Actuaries (ASA) and a member of the American Academy of Actuaries (MAAA). She came to Manulife with 10 years of experience in insurance and consulting with top consulting firms such as Watson Wyatt Worldwide and Aon Hewitt. Prior to the current role, Nara has played a key role in the actuarial and product development functions, where she successfully implemented a wide range of products for customers. She was awarded Asia Stars of Excellence in 2012 for her outstanding achievements.

Ponleu Tola | SMT Manulife Cambodia | Life insurance



Tola Ponlu

AVP, Chief Partnership Officer

Tola Ponlu is Chief Partnership Officer at Manulife Cambodia. As a member of Senior Management Team, he is responsible for the company’s bancassurance distribution channel.

Tola joined Manulife Cambodia on 7th March 2013 as Chief Marketing Officer and had moved to the current role of Chief Partnership Office on 1st June 2016. Tola is a highly motivated, strong-willed and self-confidence. He has been awarded Manulife Asia Star of Excellence twice in a row in 2013 and 2014 respectively and Global Star of Excellence in 2015 for his significant contributions toward building Manulife a world class brand in Cambodia. Tola is under IGNITE program 2016. Prior to Manulife Cambodia, Tola was Head of Corporate and Regulatory Affairs for British American Tobacco and spent for more than 8 years with this tobacco company both Cambodia and Vietnam.

Sambath Chau | SMT Manulife Cambodia | Life insurance



Sambath Chau

AVP, Chief Operating Officer

Sambath Chau is Chief Operating Officer of Manulife Cambodia. As a member of Senior Management Team, he is responsible for the company’s operation and transformation. 

Sam joined Manulife Cambodia in 2013 after spending 24 years in the United States. He has more than 11 years of industry experience in North America and Asia. Having graduated from Boston College, Massachusetts with a BA in Political Science and International Studies in 2001, Sam joined John Hancock Financial in 2005. After his eight-year career handling New Business Operations in John Hancock, Sam returned to Cambodia where he recently in 2016, appointed as Chief Operations Officer for Manulife Cambodia. Born during the civil war and grew up in refugee camps in Cambodia, Sam is a fellow Cambodian-American who decided to come back home to help Cambodians build a better and more secure financial future for themselves.

YOU Samedy | SMT Manulife Cambodia | Life insurance



Samedy You

Chief Human Resources Officer

Samedy You is Chief Human Resources Officer of Manulife Cambodia. As a member of Senior Management Team, he is responsible for overseeing the Company’s Human Resources function and providing leadership to the people and culture elements of the Company.

Samedy joined Manulife Cambodia on 29th September 2014 as Manager, Human Resources Operations and has been promoted to Chief Human Resources Office on 1st May 2015. Prior to Manulife, Samedy has over 13 years’ experiences in Human Resources field of which 6 years in three garment factories and over 7 years in Cambodia Airports. Born in Siem Reap province of Cambodia and moved to live in Phnom Penh in 1998 for Bachelor degree of Management. Continue living in Phnom Penh till date due to married and build up a new family here with two daughters.

Sythan Prou | SMT Profile Manulife Cambodia | Life Insurance

Sythan Prou

AVP, Chief Legal and Compliance Officer

Sythan Prou is the Chief Legal and Compliance Officer for Manulife Cambodia. As a member of Senior Management Team, he is overseeing the company’s legal, compliance, and corporate secretary functions. 

Sythan Prou has a blend of corporate, regulatory and academic work for more than 10 years. He joined Manulife during its setup stage in 2012 overseeing government liaison, industry lobbying, legal and compliance. Sythan is the first chief in-house counsel in Cambodia’s insurance sector. Prior to his current role, he was a career civil servant with the Royal Government of Cambodia for 8 years. He has received many honors including “40 Under 40” of Asian Legal Business (Thomson Reuters), Star of Excellence of Manulife Asia and Insurance & Reinsurance Lawyer of the Year of Finance Monthly. Sythan holds Master of International and Business Law from Yokohama National University (Japan) and Bachelor of Law and Diploma in Public Administration. He is currently doing Executive LLM at King’s College London. He is a member of Corporate Law Committee of the Bar Association of the Kingdom of Cambodia, Vice Chairman of the Education and Public Relations Committee of Insurance Association of Cambodia and Vice President of JICA Alumni of Cambodia. He teaches law subjects in Cambodia’s leading universities, speaks in international conferences and writes for international publication.

Hans De Waal

Jonathan Bondy

Chief Actuary

Jonathan Bondy is the Chief Actuary of Manulife Cambodia. As a member of the Senior Management Team, he is responsible for overseeing the Product, Pricing, and Valuation functions of the business.

Jonathan joined Manulife Cambodia in March 2019. Prior to this role, he was in Manulife Singapore, where he led the High Net Worth Pricing team and launched the first onshore Indexed Universal Life product in the market. He has previously held a variety of roles as an Actuary in Manulife’s Canadian and Group Segments.

Jonathan is a Fellow of the Society of Actuaries (FSA) and the Canadian Institute of Actuaries (FCIA). He is also a Chartered Enterprise Risk Analyst (CERA) and holds a Bachelor’s Degree in Actuarial Mathematics with a specialization in Finance from Concordia University.

Sochanna Thai | SMT Manulife Cambodia | Life insurance

Sochanna Thai

Financial Controller, Finance

Ms. Sochanna joined Manulife Cambodia in May 2012 as Finance Manager, responsible for financial accounting, treasury, taxes and finance projects.

Prior to joining Manulife Cambodia, she worked for Wing Cambodia, the first mobile payment company, where she served as Finance Manager.

Ms. Sochanna holds a BBA in Accounting from National Institute of Management. She is a FCCA (Fellow of Chartered Certified Accountant) of ACCA, the global body for professional accountants based in United Kingdom.

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Chance to win an iPhone 11 (64GB) if you pay your premium through Sathapana Mobile

From 04th May 2020 to 04th July 2020. Learn more

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