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Manulife Financial Resilience Program

About This Insurance Coverage

Eligibility Criteria Available exclusively to members of the Manulife Financial Resilience Program
Benefits Death Benefit and Total Disability Benefit caused by Accident
Face Amont KHR 1,000,000 
Coverage Term 1 Year
Premium Term 1 Year - Paid by Manulife (Cambodia) PLC 
Premium Mode Paid by Manulife (Cambodia) PLC
Premium Paid by Manulife (Cambodia) PLC 
Area of Coverage Worldwide
Effective Date of Member’s Insurance The same day you register for the Financial Resilience Program 
Expiry Date of Member’s Insurance 1 year from your registration date with the Financial Resilience Program

 

How To Make A Claim 

To claim, you or the beneficiary can come to the nearest Manulife Office or contact us at 1800 211 211 / email claims_service_kh@manulife.com.com / website www.manulife.com.kh

How To Contact Us For Group Personal Accident Benefit Related Questions

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Group Personal Accident Benefits

DEFINITION OF TERMS

Accident

Accident means bodily injury affected solely through external, violent, and accidental means.

Total Disability

Total Disability is defined as the total and irrevocable:

  1. loss of sight of both eyes; or
  2. loss of use of two (2) limbs; or
  3. loss of sight of one (1) eye and total and irrevocable loss of use of one (1) limb.

"Loss of sight" means vision that even when tested with the use of visual aids, is measured at 3/60 or worse in both eyes using a Snellen eye chart or equivalent test.

"Loss of use" means total, continuous and permanent functional disablement of a limb, which has lasted for at least 180 days. This includes the physical loss of a limb; for arm, at the upper part of the wrist or for leg, at the upper part of the ankle.

Confirmation of Total Disability must be made by Manulife’s appointed registered medical practitioner/ physician/ doctor. The opinion of this registered medical practitioner/ physician/ doctor will be binding on the Member and Manulife. For physical loss of limbs, this confirmation can be made at any time.

 

BENEFITS

Death Benefit Caused by Accident: 

The Member’s death resulted directly, and independently of all other causes, from Accident, and such death occurred within 90 days after such injury and before the termination of this Provision.

Subject to this Policy’s provisions, Manulife shall pay the Death Benefit Caused by Accident in the event of the Member’s Death Caused by Accident upon receipt of acceptable proof and approval by Manulife that the Member’s death meets the definition of Death Caused by Accident described above. The benefit proceeds will be paid to the beneficiary.

The proceeds from the Death Benefit Caused by Accident shall be the amount specified on the Policy Information. Member’s insurance under this Policy will be terminated upon the payment of benefit for the Member.

Total Disability Caused by Accident: 

Total Disability Caused by Accident means Total Disability resulted directly, and independently of all other causes, from Accident, and such Total Disability occurred immediately from such injury and before the termination of this Provision.

Subject to this Policy’s provisions, Manulife shall pay the Total Disability Caused by Accident Benefit in the event of the Member’s total disability upon receipt of acceptable proof and approval by Manulife that the Member’s total disability meets the definition of Total Disability Caused by Accident described above. The Total Disability Caused by Accident Benefit proceeds will be paid to the Member. 

 

EXCLUSIONS:

The liability of Manulife shall be waived if the Member’s accidental death or accidental total disability results directly or indirectly, in whole or in part, from any of the following:

  1. committed suicide or attempted suicide, whether the Member is sane or insane; or
  2. a committed criminal offense, or an attempted commitment of a criminal offense by the Policyowner, Member or Beneficiary. Beneficiaries not involved in the aforementioned criminal activity will remain eligible to receive their benefits; or
  3. Any unprescribed drug, alcoholic substance, poison, gas or fumes, voluntarily taken, administered, absorbed or inhaled; or
  4. Any loss sustained by the Member while resisting arrest by a law enforcement officer or violation of alcohol intake and/or speed limits as prescribed by the applicable traffic law at the time of accident; or
  5. Bodily or mental illness or disease of any kind or any infection, other than infections occurring simultaneously with and in consequence of an accidental wound; or
  6. Travelling or flight in any vehicle or device for aerial navigation, except as a passenger on an aircraft operated by a regular airline; or
  7. Engaging in or taking part in driving or riding in any kind of race, underwater activities or other hazardous pursuit such as mountaineering or potholing or parachuting or bungee jumping; or
  8. War or any act of war, whether declared or not, riot, insurrection, civil commotion, strikes, terrorist activities, whether or not the Member was participating therein; or
  9. Pregnancy, childbirth, miscarriage or abortion, or any complications thereof; or 
  10. Pre-existing Conditions which originated before the later of: (a) the Policy Year Date; or (b) Member’s effective date of insurance. A “Pre-existing Condition” is an illness which the Life Insured has reasonable knowledge of, unless the conditions are declared to the Company and accepted by the Company.

A Member may be considered to have reasonable knowledge of a pre-existing conditions where the condition is one for which:

  1. The Member had received or is receiving treatment;
  2. Medical advice, diagnosis, care or treatment has been recommended;
  3. Clear and distinct symptoms are or were evident;
  4. Its existence would have been apparent to a reasonable person in the circumstances.

Termination of a Member’s Insurance

A Member’s insurance cover provided under the Policy shall terminate on the occurrence of the first of any of the following:

a.   The Member having attained the age of sixty-one (61);

b.   The Member’s death or total disability caused by accident claim has been paid;

c.   Written notice from the Policyowner directing that the Insurance Policy be canceled or terminated;

d.   Written notice from the Policyowner directing that the insurance be terminated;

e.   Member enters the army, navy, air force, coast guard or any police organization.

BENEFICIARY

The death benefit will be paid to the first surviving class of the following classes of successive preference beneficiaries: 

  1. the Member's widow or widower; 
  2. surviving children born to or legally adopted by the Member; 
  3. surviving parents; 
  4. surviving brothers and sisters; 
  5. executors or administrators of the Member’s estate. 

An affidavit, signed by any individual belonging to the first surviving class of successive preference beneficiaries described in (b), (c), or (d) above, stating the names and addresses of the persons belonging to such class, shall be sufficient proof to Manulife that the person or persons so named therein are the sole survivors of such class. Payment by Manulife based upon such an affidavit shall be full acquittance hereunder.  Surviving beneficiaries in the same beneficiary classifications share equally in the death benefit proceeds for that beneficiary classification, unless otherwise specified. 

In case there is any litigation about claim payment or share of benefits to different beneficiaries, Manulife is obliged to comply with relevant decision or judgment by the competent court.