We and our service providers use cookies and similar technologies to personalize and enhance your online experience.

We want to ensure your privacy, and we use cookies only for security, website operations, and to analyze website usage. We also use cookies to improve website performance, and deliver targeted advertising. Learn more by reading our Cookies Notice.

View more
Skip to main content Skip to notification content
Back

Individual insurance claim

  • Your claim is our priority, we strive to ensure that all valid claims are paid promptly.
  • We encourage our customers to submit all necessary claim documents to us soonest possible to help speed up the claim process. 

How to make the insurance claim

  • Download the relevant form and provide all required documents for your claim
  • Please fill out all required forms and require the attended physician to complete a medical report

Verify the documents needed to apply for your claim and download the relevant form

Important notes 
  • Please answer all the questions in the Forms and attach all required documents.
  • Certification of documents can be done by sighting the original documents by the authorized personal (Insurance advisor or Manulife Agency Manager)
  • Depending on the nature of claim, we may ask you for additional information if needed.